Assistant to Identify and Order Maintenance and Spare Parts
The new mobile app Parts Assistant provides Liebherr customers with AI-supported parts recognition – free of charge.
As underlined by the provider, the core of the app is an AI-based parts identification function. “Users can identify components via photo recognition or by text search in more than 100 languages, by scanning the QR code, by entering an item number or a combination of all. This functionality allows immediate identification even when nameplates become damaged or unreadable through time,” Liebherr assured. “Additionally, results can be cross-checked using the official Liebherr parts catalogue, giving increased reassurance of the correct parts. Developed with direct input from operational users, the application supports all maintenance parts requirements quickly and easily to ensure rapid and optimum ordering.” The second main function would focus on timely ordering of maintenance parts. The app would help users by listing the actual operating hours of the machines and the respective service kits for the next regular maintenance interval. “By selecting a forthcoming maintenance, the app displays a list of required parts, service materials and fluids – and all in the optimized quantity. This list can be adapted based on operational needs and then be placed as an order with a simple click,” Liebherr gave account.
The internationally active company has developed the application for deep foundation, duty cycle and crawler cranes (up to 400 tons), as well as its range of mobile harbor, ship and offshore cranes. This cross-sector approach would underline the firm’s broader strategy of applying digital solutions consistently across its wide product portfolio. “With Parts Assistant, Liebherr positions digital service tools as a practical benchmark rather than a showcase – aimed at measurable efficiency gains and forward-looking maintenance processes in global construction,” the company emphasized. “Parts Assistant is available globally via App Store (iOS) and Google Play (android) and can be used free of charge by customers with a valid MyLiebherr business account.”
(Published in GLOBAL RECYCLING Magazine 2/2026, Page 33, Photo: Liebherr)
